Personal care is general care that you would usually attend to yourself, such as showering and dressing. When health issues interfere with your ability to look after your basic care, it can be embarrassing, but we will never see it that way. We will always treat and care for you with respect and dignity.
Personal care doesn’t necessarily need to be provided by an RDNS nurse, but they can assess your needs and develop a safe and effective care plan, so that your carers (including personal care workers from your local council or other service provider) are able to provide appropriate care. Although sometimes your personal care needs are best provided by an RDNS nurse or by a personal care worker supervised by an RDNS nurse.
Our nurses can assist you by:
- assessing your care needs
- developing a care plan together to suit your individual needs
- discussing ways to make things easier and safer for you around the home
- alerting you to other people who may be able to help you and how to contact them
- giving you information on other health-related factors that may influence your personal care
- advising you on whether your care can be safely provided by a personal care worker.
Community care workers can also provide personal care, support and companionship. They have access to a nurse at any time if concerns arise or if your health changes.
How can I access this service?
Call us on 1300 33 44 55 and speak to one of our qualified staff. This line is open 24 hours a day, 7 days a week.